Grievance

Customers who are not satisfied with the customer care response may write to the Grievance Officer for unresolved complaints related to any product or services available on this website. Customers should share their order number while sharing their grievance with the Grievance Officer.

Please find the contact details of the Grievance Officer, appointed in accordance with the Consumer Protection (E-Commerce) Rules, 2020, below:

Name: Mr. Arbaaz Khan
Designation: Assistant Manager, E- Commerce
E-mail: lcgrievanceofficer@houseofmasaba.com